> ## Documentation Index
> Fetch the complete documentation index at: https://www.argosidentity.com/blog/llms.txt
> Use this file to discover all available pages before exploring further.
# Global identity verification service, ARGOS!
> special CX response and price structure!
[Services](https://www.argosidentity.com/blog/argos-service.md) · ARGOS IdentityToday, many companies are considering implementing an **eKYC (Electronic Know Your Customer) system** for various reasons, such as **preventing multi-account abuse, ticket scalping, and money laundering.** However, choosing the right provider can be a challenge.There are some things **we have never publicly disclosed** but that many enterprise clients may be curious about!\
So, we’d like to introduce **ARGOS’s unique approach to CS/CX (Customer Support/Customer Experience) and our pricing structure.**What are ARGOS’s strengths? First, as a **B2B SaaS company,** how does ARGOS handle CS/CX for its clients?## Global identity verification service ARGOS’s CS/CX Support SystemWe utilize [**a chatbot service**](https://www.argosidentity.com?utm_source=blog\&utm_medium=contents\&utm_campaign=250306) to respond quickly to client inquiries. Once a contract is finalized, we handle client requests through **Zendesk.**Our CX team provides support **in multiple languages** along with user guides to ensure prompt resolution.For example, as seen in the image below, we provide **AML (Anti-Money Laundering) result guides, API error support, and onboarding assistance for clients during their testing phase.** We tailor our guidance to each client’s specific needs and resolve issues quickly **without exposing personal data.**English-language customer support, AML result guide provided## EKYC Solution ARGOS’s Unique Pricing StructureAs a **B2B SaaS company,** how does ARGOS determine pricing for its clients?To offer the best identity verification services, **we use a flexible, transparent, and credit-based pricing model.\
** **Credits** act as a **virtual currency** within the ARGOS platform, deducted based on usage. This system allows clients to access ARGOS’s **full suite of features** at a reasonable price while easily establishing a secure and convenient identity verification process.## Digital identity verification platform ARGOS’s Credit-Based System### 1. Credit PurchaseClients can begin purchasing credits **immediately upon signing a contract** with ARGOS Identity.\
The amount of credits purchased is based on **anticipated usage and business needs,** and additional credits can be purchased at any time during the contract period. ARGOS offers **various credit package options** to help clients make the best purchasing decisions.### 2. Credit UsageARGOS Identity's **various features** are accessible through **credits.\
** The number of credits consumed per feature depends on factors such as **service complexity, processing volume, and data usage.** Clients can selectively implement only the features they need, with credits deducted based on actual usage.### 3. Credit Usage ReportsEach month, ARGOS **provides a report on credit consumption** to the designated contact at the client company.\
This allows clients to monitor their service usage and **purchase additional credits as needed** to prevent service interruptions.### 4. Credit RechargeClients can **recharge credits at any time** during the contract period.\
Recharges can be made **quickly and easily through our online payment system,** and **credits are immediately available for use.** ARGOS provides various **recharge options** to ensure seamless service.## Key Features of ARGOS’s Pricing Model1) **Flexibility**: Clients can select only the features they need and adjust their credit consumption, ensuring cost efficiency.
2) **Transparency**: Monthly credit usage reports help clients track service usage and manage their budget effectively.
3) **Convenience**: Additional credits can be purchased anytime.
4) **Security**: ARGOS Identity provides a **stable platform and robust security system** to ensure safe service usage.## ARGOS’s Pricing AdvantageUnlike many competitors who **limit features based on purchased plans,** ARGOS’s **credit-based system ensures all customers—regardless of purchase amount—have access to the full range of identity verification features.**✅ \*\*No feature limitations based on pricing plans\
\*\*✅ \*\*Small-scale clients can still access advanced identity verification features\
\*\*✅ \*\*Highly customizable to meet different client needs\
\*\*✅ **Designed for both high-volume verification and specialized advanced functions**Today, we explored ARGOS’s **fast CX response system and unique pricing model.** Unlike most providers who offer **fixed package pricing,** ARGOS customizes pricing **to match each client’s needs.**🔍 **Explore** [**ARGOS Identity**](https://www.argosidentity.com?utm_source=blog\&utm_medium=contents\&utm_campaign=250306)**services today!**\
## Considering ARGOS?Talk to our team about identity verification, eKYC and AML for your service.Contact us
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