Skip to main content

Services · ARGOS Identity, Suyeon Yang

November Update: Identity verification services tailored to rapidly changing regulatory requirements and global operational needs
ARGOS Identity’sNovember updatefocuses on improving overall operational efficiency, development convenience, administrator security, and the global user experience. This update introduces five major upgrades: the ID Liveness Warning process, the GET/project API, enhanced administrator security features, the Token ID expiration webhook, and Liveform UX enhancements. These improvements deliver a more stable and sophisticated verification environment in line with evolving regulatory expectations and global service demands.

​
ID Liveness Warning : A new way to fine-tune risk while maintaining conversion rates

With this update, Liveness checks can now categorize suspicious patternssuch as Screen Replay, Paper Printed, and Replace Portrait at a Warning level. This enables early fraud detection without negatively affecting user experience. The actual recording duration is also logged, allowing operators to analyze whether a selfie capture was unusually fast or slow. This more advanced, risk-based routing approach provides actionable operational insight, helping teams detect potential fraud earlier, triage high-risk cases more effectively, and maintain healthy service conversion rates.

​
Key Improvements

  • Screen Replay / Paper Printed / Replace Portrait cases can be individually classified as Warning for more granular policy configuration
  • Separate Retry and Warning policies can be set
  • Enables precise risk-based routing tailored to operational needs

​
GET/project API : Developer-friendly capabilities that enable operational automation and prevent failures

The newly added GET/project API allows project configuration values to be easily viewed and automated externally, significantly improving operational efficiency. Customer teams can schedule morning Cron Jobs to detect configuration changes or send automated notifications to their internal systems (Slack, Notion, dashboards), preventing service failures caused by configuration inconsistencies. The Developer Guide introduces MCP (a persona-based question framework) that helps both developers and non-developers understand project structures more intuitively. Additional enhancements are also planned, enabling internal operations teams to easily determine whether a project is open or closed and which configuration options are currently active. These standardized configuration queries represent a practical DX improvement, increasing consistency across development and operations while reducing maintenance costs.

​
Key Improvements

  • Automated verification of project configuration information
  • Easy integration with internal dashboards and operational systems
  • Standardized project configuration values → improved development efficiency and maintainability

​
Enhanced Administrator Security : Practical security upgrades designed to meet regulatory compliance

Administrator security has been strengthened with the introduction of a 3-hour session timeout policy, which automatically logs out inactive users to prevent unauthorized access. Administrator access logs and key event logs are now retained for five years, providing reliable evidence for external audits such as ISMS. These enhancements ensure long-term traceability of sensitive data access and configuration changes and help customers meet financial and regulatory compliance requirements.

​
Key Improvements

  • Automatic logout after 3 hours of inactivity — Enhanced session timeout policy
  • Five-year retention of administrator access logs and key event logs — Meets regulatory and compliance standards
  • Long-term tracking of sensitive data access and configuration changes

​
Token ID Expiration Webhook : Advanced operational design that minimizes disruption in the verification flow

A new webhook now detects Token ID expiration in real time, significantly improving flow design flexibility for customers who rely on token-based authentication. By configuring automatic renewal, reset, or fallback flows upon expiration, services can prevent interruptions during authentication and drastically reduce user drop-off—particularly in environments where seamless continuity is essential, such as global finance apps and gaming platforms. Together, token expiration events and improved document information management form key capabilities that enhance both authentication stability and overall service continuity.

​
Key Improvements

  • Real-time reception of Token ID expiration events
  • Ability to design custom follow-up actions based on expiration conditions
  • Minimizes exception cases in token-based authentication and verification flows

​
Liveform UX Improvements : Enhancing language quality and stability for a global user environment

Liveform has been further refined to improve the global user experience. The Vietnamese language pack has been upgraded with natural, context-aware expressions, and parallel-processing errors affecting specific devices have been fully debugged to improve overall stability. These UX enhancements not only increase verification completion rates but also improve the accuracy and consistency of risk analysis by reducing friction throughout the user flow.

​
Key Improvements

  • Upgraded Vietnamese language pack with localized, natural phrasing
  • Complete debugging of parallel-processing errors on specific devices → improved stability
  • Fewer disruptions within the user flow → higher verification completion rates
This November update goes beyond simply adding new features—it is designed to meaningfully improve operational efficiency and support global service expansion. From strengthening risk-based authentication accuracy to supporting regulatory compliance and enhancing user experience, ARGOS Identity continues to evolve its capabilities to ensure the most stable and reliable authentication operations for customers worldwide.